Q: How do I book your services?
A: You can book our services by filling up the online booking form on our website or by calling our customer care number. Our team will get in touch with you to discuss the details and confirm the booking.
Q: How much time do you take to complete the moving process?
A: The time taken to complete the moving process depends on several factors, such as the distance to be covered, the amount of items to be moved, and the type of services you have selected. However, we always try to complete the process as quickly as possible, while ensuring the safety and security of your belongings.
Q: Are your services insured?
A: Yes, all our services are insured. We understand the importance of your belongings and take all necessary measures to ensure their safety during the moving process. However, in case of any unforeseen circumstances, our insurance policy provides full coverage for any damages or losses.
Q: Do you provide packing materials?
A: Yes, we provide high-quality packing materials such as bubble wrap, packing tape, cardboard boxes, and more. Our team of experts uses these materials to ensure the safe and secure packing of your belongings.
Q: Do you provide storage facilities?
A: Yes, we provide secure storage facilities for your belongings, in case you need to store them temporarily during the moving process. Our storage facilities are equipped with CCTV cameras and 24-hour security personnel, ensuring the safety and security of your belongings.
Q: What payment methods do you accept?
A: We accept all major payment methods, including cash, credit/debit cards, and online payment modes such as UPI and NEFT.
Q: Can I track my shipment?
A: Yes, we provide real-time tracking of your shipment, allowing you to monitor the progress of the moving process and stay informed about the estimated delivery time.
Q: What happens if my belongings are damaged during the moving process?
A: In case of any damages or losses, we have a transparent and hassle-free claims process. You can contact our customer care team to file a claim, and we will take immediate action to resolve the issue.
